This site is managed by RAFAEL MARTÍN LÓPEZ with registered office at BULEVAR CIUDAD DE VICAR Nº 611, 04738 VICAR (ALMERÍA) Spain, with CIF / NIF 34856304B.
RAFAEL MARTÍN LÓPEZ undertakes to protect your Personal Data(such as your name; address; telephone number; date of birth; e-mail address; credit card number; gender; language preference; and category preferences merchandise). We will obtain the Personal Data that you voluntarily provide to us and we will process it for the following purposes (“Purposes”):
- Carry out operations with you and manage your membership in our associate loyalty system, if applicable;
- Send you commercial communications, provided you have given your consent
- Understand and analyze your needs and preferences
- Develop, improve, market and supply products and services to meet your needs
- Allow you to participate in promotions and contests
- Allow you to participate in customer or interest group studies, and ,
- Respond to requests or complaints.
We may keep or process said Personal Data safely anywhere in the world, as long as it is necessary for the Purposes. We use SSL (Secure Sockets Layer) technology. You can unsubscribe in case of subscriptions or receipt of commercial emails at any time by contacting us in writing in the manner indicated in our communications.
- Our Privacy Statement
1.1. RAFAEL MARTÍN LÓPEZ recognizes that the protection of your Personal Data is a fundamental principle for building trust and maintaining a good relationship with you.
- Obtaining the Data
2.2. We will provide you with information explaining why Personal Data is needed and how such Personal Data will be treated.
- Personal Data
3.1. RAFAEL MARTÍN LÓPEZ limits the volume and type of information we obtain for this purpose, which is necessary for the Purposes stated and we will not obtain your Personal Data unless you provide it to us (directly or indirectly) voluntarily.
3.2. Although the precise details of the Personal Data obtained will vary depending on the purpose pursued in each case, in general, we will obtain the following Personal Data in relation to you:
- telephone number (s)
- date of birth
- address of e -mail
- language preference; and merchandise category preferences
- DNI number
- in the case of contracting Data Protection, that information required for its correct implementation according to current regulations.
- Personally Non-Identifiable Information
4.1. When we collect information through our Website, as with many other websites, we also automatically collect certain Non-Personally Identifiable Information regarding use of the website that does not directly identify you. As an example, it includes the IP address of your computer, the IP address of your Internet Service Provider, the date and time when you access the website, the Internet address of the website from which you directly access to our Website, the operating system you use, the sections of the website you visit, the pages of the website you read and the images you view, as well as the content downloaded from our Website.
4.2. We may use Personally Non-Identifiable Information to compile reports of tracking data regarding site user statistics, site traffic patterns, and purchases made on that site. The monitoring data of the reports may not be directly related to the identity of the users or their Personal Data.
4.3. In this sense, your visits to our Website will be recorded; however, we will not be able to personally identify you unless you specifically choose to share the information with us. We use this information to better understand how our associates and stakeholders use our Website and to better understand which options are the most popular and best suited to the needs of our visitors.
- When is Personal Data Obtained and How are they used?
5.1. RAFAEL MARTÍN LÓPEZ obtains Personal Data for the following purposes:
5.1.1. Carry out operations with you, manage communications and manage your membership in our customer loyalty system;
5.1.2. Send you commercial communications, provided you have given your consent;
5.1.3. Understand and analyze our sales and your needs and preferences;
5.1.4. Develop, improve, market and supply products and services to meet your needs;
5.1.5. Allow you to participate in promotions and contests;
5.1.6. Allow you to participate in customer or stakeholder studies;
5.1.7. Respond to requests and complaints
5.1.8. Allow you to participate in our customer loyalty systems and manage your membership.
5.2. Only we retain personal data as necessary to meet the purposes specific for which they were obtained. We retain Personal Data in accordance with our own guidelines, procedures and principles and in line with the applicable legislation of each Relevant Jurisdiction.
5.3. We may disclose your Personal Data when we are required to do so under current legislation or at the request of the competent authorities.
5.4. If you give your consent (acceptance) to the reception of these communications, you mayunsubscribeat any future time by contacting us in the manner indicated in section 6.4 below
- Consent (Acceptance – Withdrawal)
6.1. Acceptance: RAFAEL MARTÍN LÓPEZ will not use your Personal Data for any purpose that has not been previously specified, unless we have previously obtained your consent for it or unless said purpose is required by law.
6.2. Consent to the provision of Personal Data is not a condition for us to offer you a product or service, unless the information requested is mandatory in order to fulfill a legitimate and explicitly specified purpose.
6.3. In particular, as a general rule we will request your prior express consent (acceptance) before sending you marketing communications (see point 5.1.2 above). When you have requested or agreed to receive information and marketing communications on products from RAFAEL MARTÍN LÓPEZ.
6.5. When you have previously agreed to receive our commercial communications in accordance with point 6.3 above while also being registered in our loyalty program, in the event that your membership in said program ends for any reason, we will not consider it as an automatic request to unsubscribe, And we will consider that we continue to have your consent unless you specifically revoke it, in accordance with the provisions of section 6.4.
- Correction of Information
7.1. RAFAEL MARTÍN LÓPEZ keeps the Personal Data correct, complete and updated as necessary, taking into account its use and the interests of our clients.
7.2. You will be responsible for communicating any changes to your Personal Data and ensuring that such information is correct and up-to-date.
- Access and Update of Personal Data
8.1. Depending on the legislation of each Relevant Jurisdiction, some clients have the rights of access, rectification, cancellation and objection (to the treatment) of their Personal Data stored by us, and they also have the right to be informed about their use and revelation. Even if such rights are not provided by law, we may still allow you to access the information. We recommend to our clients that all requests for access to Personal Data kept by RAFAEL MARTÍN LÓPEZ be made in writing, although we do not impose any formal obligation in this regard. However, we may ask you to provide us with any additional information that is reasonably necessary to fulfill your request.
8.2. In general, the response to a client’s request for information (in accordance with section 14 below) will entail a zero or minimal cost for said client. However, subject to the laws of each Relevant Jurisdiction, a reasonable charge may be charged for the response costs in writing, on the understanding, however, that the client must be previously informed of the exact amount of said charge, which may not exceed in any case the maximum amount allowed by the legislation of the Relevant Jurisdiction. The requested Personal Data is provided to the client in a generally understandable format.
8.3. We will modify the Personal Data contained in our database or in other places when requested to do so by any person who reliably proves the incorrectness or inaccuracy of the Personal Data. Modifications may mean the correction, deletion or addition of information and the notification thereof to any other third party to whom the data has been disclosed. However, it is possible that we cannot modify data on return operations or purchases made in the past.
9.3 If at any given time we introduce relevant changes to this policy, for example, in case we decide to use the Personal data for any other purpose other than or additional to the purposes described in this policy (section 5 above) or those communicated at the time it is obtained, we will notify you via e-mail, unless we do not have your e-mail address. , in which case we will resort to any other available means of communication depending on the contact information you have provided us. We will make such relevant changes when we have received your consent to that effect.
- How do we maintain the security of your data?
10.1. RAFAEL MARTÍN LÓPEZ protects Personal Data against possible cases of loss or theft, as well as against unauthorized activities of access, disclosure, copying, use or modification, implementing with safeguard and security measures proportional to the confidentiality of Personal Data, regardless of the format in which they are stored.
10.2. We use different methods to protect Personal Data, including:
10.2.1. Physical measures: restriction of access to offices in the company;
10.2.2. Technical tools: passwords and encryption according to the usual practices used in the sector;
10.3. Online security is also a priority. RAFAEL MARTÍN LÓPEZ incorporates security measures such as encryption and authentication tools to protect your Personal Data against unauthorized use. We also use firewalls to protect our servers and our network and prevent unauthorized users from accessing and manipulating the files and other information we store.
10.4. We use SSL (Secure Sockets Layer) technology to protect your credit card information online. By accessing the shopping cart page, your computer will begin to communicate with our server securely.
- Specific Internet Issues
11.1. Links to Other Websites
11.1.1. The Web Site and the different Web Pages of RAFAEL MARTÍN LÓPEZ may contain links to other web pages belonging to and managed by third parties, as well as other Internet resources. When you click on those links, you are contacting that other website or Internet resource. We have no responsibility or control over said other web pages or Internet resources or over their activities of obtaining, using and disclosing (processing) your Personal Data.
11.1.2. We encourage you to read the privacy policies of those other websites to learn how they collect and use data about you.
11.2. Cookies – Beacons
11.2.4. As long as your browser allows it, you can reject cookies, although both your use of our Website and your ability to access certain site functions and carry out operations may be affected.
11.2.5. Tracking Tags / Beacons: Each page of our Website contains tracking pixels that allow us to track your progress through the different pages you visit on the website. This information is segregated (depersonalized) before being analyzed.
12.1. We will never knowingly obtain or request Personal Data from children under the age of sixteen (16) without having previously obtained the verifiable parental consent. No one under 16 should provide us with information. In the event that we detect that someone under the age of 16 has provided us with Personal Data without the required verifiable parental consent (such as when, for example, information is provided through our Website), we will proceed to delete said Personal Data from our files.
- Compliance with Law
13.1. RAFAEL MARTÍN LÓPEZ has implemented the necessary procedures to receive and respond to queries regarding the policies and practices of RAFAEL MARTÍN LÓPEZ regarding the management of Personal Data. All complaints or inquiries must be made in writing and sent to the address indicated in section 14 below, although we do not impose any formal requirement in this regard.
13.2. RAFAEL MARTÍN LÓPEZ will study all complaints. The requests will be forwarded to the corresponding Person Responsible for Personal Data. When there are well-founded reasons for the complaint, RAFAEL MARTÍN LÓPEZ will adopt the necessary measures to solve the issue, including, if necessary, the modification of its policies and practices.
- Contact Us
By phone: (+34) 644106124
By post: C / BULEVAR CIUDAD DE VÍCAR Nº 611, 04738 VÍCAR (ALMERÍA)
14.2. We remind you that you should not send non-encrypted means (such as e-mail) confidential information such as passwords, bank account data, etc. If you wish to unsubscribe, refer to point 6.4 above.